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Shipping & returns

Shipping & returns

Delivery Guide
 
Notification of receipt
We will email you when we receive your order and when your order has been despatched. We will endeavour to arrange delivery within 5 working days of your order being placed.  

How much does it cost? 
Please Note: Our shipping cost includes postage and packing.

Orders weighing up to 2kgs will be charged £5.95 by Standard UK Delivery, Royal Mail Singed For.

Orders weighing between 2kgs-5kgs will be charged £9.99 by Standard UK Delivery, Royal Mail Signed For. 

Orders weighing over 5kgs will be charged £11.55 by Standard UK Delivery, Royal Mail Signed For. 

Damage
In the event your products arrive damaged, please take a photograph on the delivery date and contact us immediately at info@saffrontree.co.uk

Need to contact us? 
If you have an issue with your delivery or an urgent query about your order, you can contact us at info@saffrontree.co.uk Our team will be happy to help you.